Managed IT Support
Proactive monitoring, patching and a friendly UK helpdesk that knows your business. Predictable monthly cost, no surprises.
- Remote & on-site helpdesk
- Server & endpoint monitoring
- Microsoft 365 administration
IT & Telecoms Services
Reliable technology for businesses that can’t afford downtime.
ShireTech Services Limited delivers managed IT support, business phone systems, networking, cyber security and AV & livestreaming to organisations across Shropshire and the West Midlands. One trusted partner, your entire technology stack.
- 13+ yrsin IT & telecoms
- UK-basedsupport
- SLA-backedresponse times
What we do
Five pillars of business technology, under one roof.
From a fully managed helpdesk to a complete VoIP rollout or a livestreamed Sunday service, we look after the systems your team relies on every day.
Business Phone Systems
Yeastar-powered VoIP and cloud telephony. Crystal-clear calls, mobile and desktop apps, and call analytics that show you what’s really happening.
- On-premise & hosted PBX
- Linkus desktop & mobile
- Number porting & SIP trunks
Networking & Wi-Fi
Reliable wired and wireless networks designed for your premises, with the coverage and capacity your team and customers expect.
- Site surveys & design
- Structured cabling
- Enterprise Wi-Fi rollouts
Cyber Security & Backup
Layered protection — endpoint security, email filtering, MFA and tested backups — so a single incident doesn’t become a crisis.
- Endpoint & email security
- Off-site, encrypted backup
- Cyber Essentials guidance
AV & Livestreaming
Sound, vision and streaming for churches, halls, venues and meeting rooms. We design, install and configure the whole system — PA, displays, cameras and streaming — and set it up so your own volunteers or staff can run it with confidence every week.
- PA & sound system installs
- Livestream setup to YouTube & Facebook
- PTZ cameras, displays & projectors
- Hybrid meeting rooms
- Hearing loop & Auracast assistive listening
- Training & ongoing support
Software we build
We don’t just support software — we build it.
Alongside managed IT and telecoms, our team designs and runs bespoke web apps and SaaS products — from public platforms you can sign up to today, to internal tools that keep our own business running.
ShireQuiz
A multi-tenant platform for running live pub quizzes, one URL per venue. Three synced screens — a big-screen scoreboard, host controls and a scorer panel — drive the night in real time, with per-question video and audio, teams answering from their own phones, countdown timers, joker rounds and confetti-fuelled podium reveals.
Visit ShireQuizVestry
A multi-tenant church administration platform — one deployment runs many churches, each with fully isolated data and its own domain. It handles people and member directories, online giving, events and rota scheduling with reminders, a kids check-in kiosk, room lettings and per-church SMS and email, all gated by role and per-church module toggles.
Visit VestryStaff Compliance & Time Portal
A complete staff portal pairing compliance with time & attendance: distribute and e-sign versioned policies with due dates, reminders and audit reporting — plus clock in/out, timesheets, leave booking and approvals, a live ‘who’s in’ board, visitor sign-in and fire roll-call.
Enquire about a buildShireQuote
An offline-first estimating and quoting app for trades. Price jobs from a shared rate book of hundreds of items, manage customers and estimates with staff logins and an edit audit trail, then send branded quotes and invoices — installed as an app it keeps working with no signal on site and syncs back the moment the connection returns.
Enquire about a buildIn-house Service Desk
The ticketing system behind our own helpdesk. It pulls support requests straight from our Microsoft 365 mailbox into tracked tickets — each linked to the right company and contact — so emails, calls and follow-ups live in one place and nothing slips through the cracks.
Raise a ticketTrusted partners & accreditations
About ShireTech
A local partner for the technology that runs your business.
ShireTech is a Shropshire-based IT & telecoms practice looking after the systems that businesses depend on. Plain-English explanations, SLA-backed response times, and a real person who’s accountable for every system we manage — from the desktop in front of you to the phone on every desk.
Whether you’re replacing an aging phone system, planning a network refresh, or looking for a managed support partner who picks up the phone, we’d like to help.
Get in touchGet in touch
Tell us what you need — we’ll come back to you the same working day.
The fastest way to reach us is by phone, or you can start a conversation right now using the chat button at the bottom of the page.
01743 562200Prefer to chat?
Click the chat icon in the bottom corner of any page and one of our team will pick up — usually within a few minutes during office hours.
Outside hours, leave a message and we’ll come back to you first thing.
- Phone01743 562200
- Emailsupport@shire-tech.co.uk